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  STORE LOCATOR | HOURS: M, T, W, F 10-6, Thu 10-7, Sat 10-5, Sun 12 - 4

VOTED BEST BIKE SHOP & BEST BIKE REPAIR SHOP OF HARTFORD. TRUST THE BEST.   

  

 

 
 
 
 
 
 
 

About Us - Returns, Exchanges, Comfort Guarantee

14 DAY TEST RIDE

We want you to love your new bike purchase. During your shopping experience we will do our best to ensure that we help you find the perfect bike: we encourage you to test ride different makes and models and have our experienced staff on hand to help recommend models  But sometimes you don't know for certain until you go out for an extended ride.  That's why we offer a 14 day test ride with every new bike we sell.

To guarantee that you have purchased the right bike for you, ride it for 14 days.  If during that time you are not completely satisfied please return the bike for an exchange.  We will gladly give you a credit toward your new selection.

Bicycle must be returned in showroom condition.  Exchange is limited to one time only.  

LOW PRICE GUARANTEE - LOCAL & ONLINE

Our goal is to always have the lowest price available so we can be your one stop shop for everything cycling related. If you find an identical product in stock locally or online at a lower price, let us know and we will happily match that price for you. Proof of advertised price must be presented to qualify. Also, if we lower the price on any item you purchased from us within 30 days, we will gladly refund the difference in price when you bring your in your receipt. 

30 Day Local Price Protection

If you find the same item you purchased, including bikes, in stock for less at any specialty bike shop in Connecticut come back to Newington Bicycle within 30 days of purchase and we will refund the you the difference. You must bring in verifiable proof of the lower price along with your original receipt.  Any print advertisement must be dated within 30 days of purchase from Newington Bicycle for the same item.  See official requirements.  

30 Day On-Line Price Protection

There is no reason you can't get the best prices when you shop locally!  If you find an identical product listed on-line at a lower price within 30 days of your original purchase let us know and we will be happy to match that price for you. Proof of advertised price must be provided.  On-line price match does not include bicycles. See official requirements.  

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Price Protection Requirements:
Qualifying items must be the exact same item, including size, color and year. Item must be in stock at an authorized US dealer of that product. We must be able to verify with the original copy of an ad or link to the website. We reserve the right to not match items that are below our cost. Bicycle prices in other states are not eligible for price match offers.  Other offers, such as 12 Month No Interest Financing, % discount coupons, etc cannot be combined with price match.
 

HOW TO MATCH A PRICE
Bring in an ad or the website link for the item in question.  We'll take care of the rest!

30 DAY UNCONDITIONAL GUARANTEE

Ride it. Love it.  If not, bring it back.    

All of our Bontrager accessories and apparel are backed by a 30 day unconditional guarantee.  This includes shoes, helmets, shorts, lights, tires, you name it.  We want you to love your cycling equipment and accessories as much as you love your bike.

Its impossible to tell how those cycling shoes will feel when you're 50 miles into a 100 mile ride, or if that helmet gives the right amount of ventilation, or if you like that tire tread pattern on the unpredictable terrain in New England.  

Ride it. Love it. If not, bring it back.  We'll help you search for a possible replacement or refund your purchase.

 


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